Phone Numbers
Our telephone number for voice calls is (712) 755-2101
Our number for text messaging is (712) 217-3963
(You may want to add these numbers to your contacts as we are not in the phone book, but we are on Google!)
RxLocal App
One of the best ways to communicate with us is to use our smartphone app. Our RxLocal app lets you see your prescription profile, request refills, read or watch education materials, and securely message with our staff. You can search your App Store for RxLocal or text “RxLocal” to 64890. You will need one of your prescription numbers to complete the registration.
Requesting Refills
There are several ways that you can request a refill of your medications.
Use our RxLocal smartphone app
Use our web based RxLocal Patient Portal by going to our website
Call and punch in your prescription number using our interactive voice response phone system
Call and speak to a member of our staff
Text us
Walk in
It is best if you notify us at least one day before you plan to pick up your refills just in case we need to contact your prescriber or order the product. Some brand name items may take more than one day to receive. The more lead time, the better chance that we will have everything you need when you get to our pharmacy.
MedSync
The best option for getting your medications on time and without hassle is to have us sync your refills so they can all be picked up the same time each month or every three months. We will work with you and your prescriber to get things synced and keep them synced. Instead of having to remember to call us, we will contact you a few days before your refills are due to ask if there are any changes or doctor visits coming up. We will not start working on your refills until we have made contact with you. We will then take care of everything so that all you have to do is pick them up, or have us deliver.
Delivery
We deliver within the city limits of Harlan every weekday afternoon. We also deliver to several other communities to the West and to the South of Harlan on Tuesdays and Thursdays. We do not deliver to rural addresses.
Drive Thru Window
Our drive thru window is a great convenience for picking up prescriptions and over-the-counter items. If you request OTC items when you request your prescription refill, we will have them together when you arrive. To minimize lineups at the drive thru, we do not allow you to wait at the window while we get your prescription ready.
Medication Packaging
If you are taking several medications and would like extra help taking them correctly, we can package your prescriptions in sealed organizers from Dispill. Instead of getting multiple prescription vials, you will get a bubble pack organized by time of day. For example, all of your Monday morning medications will be in one easy to open, dated, and color coded bubble. We can separate doses for up to four times daily dosing. Ask our staff for more details.
Other Services
You will find that we offer many additional services that aren’t always found at other pharmacies. These include:
Immunizations for flu, COVID, shingles, pneumonia, tetanus, and RSV
In-Pharmacy testing for strep and flu. With a positive result we may be able to provide treatment medications without a visit to the doctor.
Advanced blood pressure monitoring using in-store readings or home blood pressure measurements
Diabetic shoe fitting and billing
Medicare Part-D plan reviews
In-Person and telephone medication therapy management sessions
DEA authorized unused medication destruction
After Hours Emergencies
If you need urgent assistance after hours, please call our pharmacy and select the option for emergency after hours service. You will be prompted to leave a message and we will call you back. This service is only available pending pharmacist availability and is not guaranteed.